Return Policy
We have a 30-day return policy. Which means, if you are unhappy with your purchase in any way, you have 30 days after receiving your item to request a return or a refund.
To be eligible for a return or a refund, you will need item you have purchased along with its original packing. You’ll also need the receipt or proof of purchase.
To start a return or a refund, you can contact us at thegoodbug@seventurns.in. Please note that returns will need to be sent to the following address:
Flomic Global Logistics Ltd, Sumeet Logistics & Industrial Park, Building no C5, Kukse - Borivali Village, Mumbai - Nashik Highway Bhiwandi. Thane . Maharashtra -421302
You can always contact us for any return question at thegoodbug@seventurns.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thegoodbug@seventurns.in.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thegoodbug@seventurns.in.